HR & Engagement Writer
1
Top Information-Finding Tools for Businesses in 2024
Contents
6 min read
Published: Aug 9, 2023
Revised on: Mar 1, 2024
Here’s our curated shortlist and our reasons for liking each company; please click into each company to get more details:
- Assembly
- Easy to use and intuitive interface. Many reviews mentioned Assembly is simple, easy to navigate, and user-friendly.
- Good customer support. Reviews mentioned Assembly's support team is responsive in resolving issues.
- Rewards redemption process is smooth. Users liked the gift card and other reward options that can be redeemed with points.
- Integrates well with Slack and Microsoft Teams. The integration makes giving recognition quick and seamless.
- Good for employee recognition and engagement. Reviews highlighted Assembly's peer-to-peer recognition features that help boost employee morale.
- ClickUp
- Flexible and customizable features allow users to tailor ClickUp to their specific needs and workflows.
- Intuitive and user-friendly interface makes it easy to navigate and manage tasks and projects.
- Robust collaboration tools like comments, chat, and assign mentions facilitate team communication and coordination.
- Multiple task views like list, board, Gantt chart provide flexibility to organize tasks.
- Integration with common tools like Google Drive, Slack improves workflows.
- Monday.com
- Easy to use and intuitive interface. Many reviewers mentioned how user-friendly Monday.com is.
- Visual project management. Reviewers liked the ability to visualize workflows and track progress through boards and timelines.
- Enhanced team collaboration. Monday.com facilitates task assignment, communication, and real-time updates to improve collaboration.
- Customizable boards and workflows. Users appreciated the ability to fully customize boards and automations to match their needs.
- Centralized hub. Storing all project information and files in one centralized place made managing projects easier.
- Slack
- Easy to use interface and intuitive navigation. Many reviews mentioned Slack is simple to get started with and user-friendly.
- Facilitates team communication and collaboration. Slack provides channels, threads, and direct messaging for organizing conversations and working together.
- Integration capabilities. Slack seamlessly integrates with many apps like Google Drive, Trello, Zoom etc.
- Customizable notification settings. Users can customize notifications to control interruptions.
- Powerful search function. Slack's search allows quickly finding messages, files, and conversations.
- Asana
- User-friendly and intuitive interface
- Powerful features for task management and project tracking
- Enables easy collaboration through task assignment, file sharing, and real-time communication
- Customizable workflows and views like Kanban boards and Gantt charts
- Integrations with other tools like Slack, Google Drive, Dropbox etc.
The ability to swiftly access and harness information is a key determinant of success. The realm of information-finding tools for businesses has expanded and evolved, offering a myriad of innovative solutions to streamline research, enhance decision-making, and optimize productivity. From cutting-edge AI-driven platforms to intuitive data aggregation tools, the landscape is teeming with options poised to revolutionize how businesses navigate the information ecosystem.
What Is the Tool That Companies Can Use to Gather Information?
Companies often use various tools to gather information. Some popular ones include:
- Surveys and Questionnaires
- Feedback Forms
- Interviews and Focus Groups
- Social Media Monitoring
- Analytics Tools
- Customer Relationship Management (CRM) Software
- User Testing and Prototyping
- Online Reviews and Ratings
- Market Research Panels
- Consumer Behavior Analysis
These tools help companies gather valuable insights that can guide product development, marketing strategies, and overall business decisions.
Best Information-Finding Tools for Businesses
Join us as we explore the top information-finding tools poised to empower businesses in 2024, revolutionizing the way enterprises access, analyze, and utilize data to drive growth and innovation.
Pricing
$2.80 per user/month
- Free version
- Free trial available
- Seat Minimum: 1 User
Teams make more progress in less time without multiple emails, scattered documents, and the many moving parts work requires. That’s why Assembly offers an easy-to-use, modern, and secure intranet that will help your team work smarter, not harder. Its automated, all-in-one communication and collaboration intranet helps employees find information faster, stay abreast of the latest updates, and collaborate with others. Assembly’s system also makes it easy to celebrate employee achievements publicly through its employee engagement templates. With standout features like peer-to-peer recognition and nominations to announcements, wins, and anonymous suggestion boxes, your team will see immediate improvements in morale, collaboration, and knowledge sharing. Thanks to Assembly, you can bring together [your] people, [their shared] knowledge, and [sweet] engagement into one secure platform.
Top Features:
- Information At Your Fingertips: Goodbye tedious searches, and hello AI Assistant, for quick and accurate answers
- Knowledge Management: Allows you to capture, curate, and discover information quickly, thus unifying all your organizational knowledge into a single source of truth
- Engagement Initiatives: Includes employee recognition and rewards, a variety of culture rewards, custom swag, and charity donations — all customizable to fit your company goals
What People Say:
- Verified G2 User: "Easy boost to collaboration and engagement."
Pros
- Easy to use and intuitive interface. Many reviews mentioned Assembly is simple, easy to navigate, and user-friendly.
- Good customer support. Reviews mentioned Assembly's support team is responsive in resolving issues.
- Rewards redemption process is smooth. Users liked the gift card and other reward options that can be redeemed with points.
- Integrates well with Slack and Microsoft Teams. The integration makes giving recognition quick and seamless.
- Good for employee recognition and engagement. Reviews highlighted Assembly's peer-to-peer recognition features that help boost employee morale.
Cons
- Limitations in analytics and reporting features. Some reviews wanted more detailed analytics and user statistics.
- Creating flows and automations can be tricky. Reviews noted workflows and automations are sometimes hard to setup.
- Limited customization options for recognitions. Users wanted more ways to customize recognitions with images/GIFs.
- Lack of mobile apps earlier on. Reviews mentioned lack of mobile apps made it hard to use when not by a computer.
- Confusion due to branding changes. Reviews noted frequent name changes of the reward units was confusing initially.
2
ClickUp
Pricing
$7.00 per user/month
- Free version
- No Seat Minimum
ClickUp’s “all-in-one productivity” status stems from combining collaboration tools, project-tracking tools, reporting dashboards, workflow creations, and document organization into one software. An example of ClickUp’s versatility is the knowledge base that transforms your docs into useful workflows. A typical day in your employee's life as a ClickUp user looks like this:
Top Features:
- Collaboration Tool: Tools like whiteboards and task boards allow teams to build and visualize ideas, share them, and collaborate on projects easily
- Information-Finding Tool: Tools to find information on project progress, updates, blockers, owners, and overall dependencies
- Customization: Customizable features that make it perfect not only for knowledge management but also innovation and project management
What People Say:
- Verified G2 User: "Great all-in-one solution!"
Pros
- Flexible and customizable features allow users to tailor ClickUp to their specific needs and workflows.
- Intuitive and user-friendly interface makes it easy to navigate and manage tasks and projects.
- Robust collaboration tools like comments, chat, and assign mentions facilitate team communication and coordination.
- Multiple task views like list, board, Gantt chart provide flexibility to organize tasks.
- Integration with common tools like Google Drive, Slack improves workflows.
Cons
- Steep learning curve due to overwhelm from number of features and configuration options.
- Occasional bugs, glitches and performance issues hamper user experience.
- Mobile app lacks some functionality compared to web/desktop.
- Limitations of free version like number of tasks, features restricted.
- Difficulty finding specific help documentation among extensive support content.
Pricing
$8.00 per user/month
- Free version
- Free trial available
- No Seat Minimum
Monday.com is a work management solution that manages to bundle tools for all aspects of work under one roof. From information-sharing tools to collaboration tools and many more, Monday.com frees teams to execute tasks and projects efficiently and achieve shared goals at scale. Monday.com is a productivity paradise because not only does it make finding information easier, but it also integrates with popular work tools for seamless collaboration.
Top Features:
- Customize and Create: Users can create articles containing any information team members need. This ensures everyone has access to the same information, and nothing is lost upon an employee’s exit
- Robust Search Functionality: Like Google and other search engines, team members can enter keywords to easily find whatever information they’re looking for within the company’s knowledge bank. The articles can also be organized into categories, making it easy for new users to consume information
What People Say:
- Verified G2 User: "best tool to do everything."
Pros
- Easy to use and intuitive interface. Many reviewers mentioned how user-friendly Monday.com is.
- Visual project management. Reviewers liked the ability to visualize workflows and track progress through boards and timelines.
- Enhanced team collaboration. Monday.com facilitates task assignment, communication, and real-time updates to improve collaboration.
- Customizable boards and workflows. Users appreciated the ability to fully customize boards and automations to match their needs.
- Centralized hub. Storing all project information and files in one centralized place made managing projects easier.
Cons
- Steep learning curve. Some reviewers found the initial setup and learning process time-consuming and complex.
- Limitations of free plan. Key features like automations are only available on paid plans.
- Integration issues. Some users faced challenges integrating Monday.com with other tools they use.
- Slow performance. A few reviewers complained about occasional lagging or platform slowness with heavy usage.
- Price. Monday.com's pricing model makes it cost prohibitive for larger teams to use all features.
4
Slack
Pricing
$7.25 per user/month
- Free version
- No Seat Minimum
Slack is built for teams of all sizes. Brainstorming sessions, workflow builders, and announcements are just a few features under Slack’s big umbrella. Fundamentally a centralized platform for team communication, tool, and file sharing, Slack helps save valuable time you’d otherwise spend searching for information on endless tabs or apps. Slack organizes team communication into clear channels, unlike email trails or multiple apps that are difficult to follow. With Slack, employees can share ideas, offer constructive feedback, and find information quickly.
Top Features:
- Centralized Search: All content on Slack can be easily found through a simple search, keeping important business information accessible to employees
- Fluid Collaboration: Has a dynamic range of collaboration features, including screen sharing, real-time messaging, whiteboards, huddles, etc
What People Say:
Verified G2 User: "An excellent solution to optimize coordination and collaboration in teams."
Pros
- Easy to use interface and intuitive navigation. Many reviews mentioned Slack is simple to get started with and user-friendly.
- Facilitates team communication and collaboration. Slack provides channels, threads, and direct messaging for organizing conversations and working together.
- Integration capabilities. Slack seamlessly integrates with many apps like Google Drive, Trello, Zoom etc.
- Customizable notification settings. Users can customize notifications to control interruptions.
- Powerful search function. Slack's search allows quickly finding messages, files, and conversations.
Cons
- Can be distracting with too many notifications and channels. This was a common downside mentioned in reviews.
- Expensive compared to competitors, especially for larger teams. Pricing was seen as a drawback.
- Message history limitations in free version. The free plan only stores 10,000 messages.
- Learning curve. Slack has many features so completely mastering it takes time.
- Privacy concerns and data security risks were also cited as potential issues.
5
Asana
Pricing
$10.99 per user/month
- Free version
- Free trial available
- No Seat Minimum
Asana is a web and mobile-based project management software tailored to teams of all sizes. Workflow management, organization, and information sharing are part of the package users can benefit from. When it comes to features, Asana is in high supply. Sure, you get all the usual ones — lists, boards, timeline views — but you also enjoy state-of-the-art security features, too-numerous-to-count integrations, and a host of valuable templates. Oh, and if your team needs to share project announcements, communicate with team members, or pull up project information, they can do all these inside Asana. With millions of users across 200 countries, Asana is a tool to consider if seamless information-finding is one of your goals.
Top Features:
- Information-Sharing: Employees can monitor project progress, track real-time updates, and quickly access information, resulting in increased productivity
- Integrations: Allows for seamless integration with robust idea management tools like Miro and collaboration software like Slack
- Workflow Automation: Automation for assigning tasks, sending notifications, or updating project status based on specific triggers. This, in turn, saves time and ensures that critical tasks are not overlooked
What People Say:
- Verified G2 User: "Asana is a game changer!”
Pros
- User-friendly and intuitive interface
- Powerful features for task management and project tracking
- Enables easy collaboration through task assignment, file sharing, and real-time communication
- Customizable workflows and views like Kanban boards and Gantt charts
- Integrations with other tools like Slack, Google Drive, Dropbox etc.
Cons
- Steep learning curve, especially for beginners
- Can be overwhelming with extensive notifications
- Limitations in advanced reporting capabilities
- Expensive pricing plans for larger teams
- Lack of robust time tracking and resource management features
6
Trello
Pricing
$5.00 per user/month
- Free version
- Free trial available
- No Seat Minimum
Everyone’s heard of Trello, one of the most comprehensive project management software ever. Trello is mainly known for task management, but there’s so much more to this tool. Cracking a complex business solution is as simple as firing up a [virtual] whiteboard on Trello and brainstorming with your team. If you’d like a general overview of what team members are up to or want to identify project blockers, just click on process tracking and see everything at a glance. You can also save time with Trello’s knowledge repository which helps team members find information quickly. Trello is super-fluid, easy on the eyes, and perfect for those who like to see information the easy way.
Top Features:
- Information Sharing Tool: A knowledge repository where employees can find information easily and quickly
- Project Management: An array of tools to keep tasks in order, deadlines on track, and team members aligned
- Feature-Rich: Numerous templates to choose from, and unlimited cards, storage, and log activity on the free plan
What People Say:
- Verified G2 User: "efficient collaborative project management tool."
Pros
- Intuitive and easy to use interface. Many reviews praised how simple Trello is to get started with and how the drag-and-drop functionality makes managing tasks incredibly convenient.
- Flexibility and customization. Users like that they can customize workflows, boards, lists, cards, labels, etc. to suit their specific needs. Trello can be adapted for personal or business use.
- Collaboration features. Reviews highlighted the ability to assign tasks, share boards, leave comments, and get notifications as key features that enable teams to work together seamlessly.
- Integration with other apps. The ability to connect Trello with tools like Slack, Google Drive, Dropbox, etc. enhances workflows and productivity.
- Free plan with robust features. Even the free version provides enough functionality for many users' needs, especially smaller teams and personal use.
Cons
- Limitations of free plan. The free plan has restrictions like a cap on the number of boards, attachments size, etc. which can be limiting for larger teams.
- Steep learning curve initially. Some users found Trello confusing at first and it took time to learn how to best organize boards and workflows.
- Can get visually overwhelming. As the number of boards/cards increases, the visual interface can become cluttered and hard to navigate.
- Lack of advanced features. Users noted a lack of time tracking, resource management, reporting, etc. for handling complex projects.
- Performance issues. Some reviews mentioned occasional slowness in loading or syncing, especially with larger volumes of data.
Pricing
$5.75 per user/month
- Free version
- Free trial available
- Seat Minimum: 10 Users
Confluence is a virtual workspace where teams can collaborate and share knowledge in real time, providing a central location for creating, organizing, and sharing information. As a knowledge management tool, users can document everything from general instructions like company culture and policies to goal-specific information like meeting notes and project plans. Users can also ask questions, leave comments and share insights, making Confluence a team collaboration tool and a company-wide knowledge hub.
Top Features:
- Information-Finding Tool: Provides a single source of truth that keeps information relevant and discoverable
- Knowledge Management: Has dedicated pages for sharing ideas through meeting notes, reports, and product requirements. You can also provide feedback by commenting or editing directly on documents
What People Say:
- Verified G2 User: "Great place to keep all needed information in one place."
Pros
- Easy collaboration and knowledge sharing - Confluence makes it easy for teams to collaborate on content and share knowledge in one centralized platform.
- Integration with other tools - Seamless integration with other Atlassian products like Jira streamlines workflows.
- Content organization - Confluence provides ways to organize content in spaces, pages, and hierarchies that make information easy to find.
- Customization - The platform is highly customizable with themes, templates, and add-ons to fit specific needs.
- User-friendly interface - Most reviews mentioned Confluence's intuitive user interface and easy content creation.
Cons
- Steep learning curve - Many noted Confluence has a steep learning curve, especially for new users.
- Clunky formatting - Reviews cited issues with formatting content and working with tables.
- Slow performance - Several reviews mentioned slow load times and laggy editing, especially with large pages.
- Confusing navigation - Finding content can be difficult with confusing organization and search.
- Expensive pricing - Many noted Confluence's pricing plans are expensive, especially for smaller teams.
Conclusion
We hope our list of information-finding tools will help in your decision-making. Your software of choice will increase your team’s cohesiveness, set the stage for transparent conversations, and provide team members with centralized tools to find information. A business focusing on information-finding tools and seamless communication will likely stand the test of time. So, let the information and resulting conversations flow.
