HR & Engagement Writer
1
Top 10 Business Artificial Intelligence (AI) Tools for 2024
9 min read
Published: Jul 19, 2023
Revised on: Mar 1, 2024
Here’s our curated shortlist and our reasons for liking each company; please click into each company to get more details:
- Jasper
- Saves time by automating content creation
- Generates high quality and human-like content
- Has useful templates for creating specific types of content quickly
- Helps overcome writer's block and brainstorm ideas
- Provides helpful writing feedback and suggestions
- ClickUp
- Flexible and customizable features allow users to tailor ClickUp to their specific needs and workflows.
- Intuitive and user-friendly interface makes it easy to navigate and manage tasks and projects.
- Robust collaboration tools like comments, chat, and assign mentions facilitate team communication and coordination.
- Multiple task views like list, board, Gantt chart provide flexibility to organize tasks.
- Integration with common tools like Google Drive, Slack improves workflows.
- Todoist
- Easy to use interface and intuitive task management. Many reviews mentioned how simple Todoist is to use for organizing tasks and projects.
- Available across multiple platforms and devices. Todoist syncs seamlessly across web, desktop apps, mobile apps allowing users to access tasks anywhere.
- Natural language support for adding due dates, recurring tasks etc. Users loved the ability to quickly add tasks using natural language.
- Collaborative features like task assignments, comments, file attachments. Useful for sharing tasks and communicating with teams.
- Motivational elements like karma, goals, and productivity tracking. Reviews highlighted features that helped users stay motivated.
- ChatGPT
- Saves time and increases productivity
- Easy to use interface
- Helps generate content like emails, social media posts, blogs
- Provides quick answers and solutions
- Good for brainstorming and getting creative ideas
- Linguix
- Helps improve spelling, grammar, and overall writing quality
- Easy to use and integrates seamlessly into browsers via extensions
- More affordable compared to competitors like Grammarly. Pricing was seen as a plus
- Features like snippets help save time when writing repetitive content. Reviews liked shortcuts
- Provides useful templates for common business communications like emails
In 2011, Marc Andreessen famously quipped that software is eating the world. This was Andreessen's way of explaining that software companies — like Uber, Netflix, Amazon, etc. — would disrupt traditional companies in unimaginable ways.
Fast forward to today, and while Andreessen's predictions have mostly come to pass, software's appetite has only increased. This time, it has enlisted artificial intelligence, or AI as it's popularly called, on its mission.
Once only an idea in Sci-Fi movies, AI tools now play an exciting role in our lives. Far from being just hype, AI has emerged as a transformative technology with immense potential for businesses and individuals.
AI tools are computer systems capable of carrying out operations that typically require human intelligence. These include learning, reasoning, problem-solving, and pattern-recognition activities. In everyday life, AI powers technology like self-driving vehicles, virtual assistants, photo recognition software, etc. AI has been employed in writing, marketing, productivity, and other use cases in business. Analytic AI: A type of AI related to and powered by machine learning and deep learning techniques. Analytic AI scans datasets for dependencies and patterns and uses the information collected to provide insights for businesses or forecast possible future business developments. Functional AI: Much like analytic AI, functional AI searches datasets for interesting patterns and dependencies. But functional AI takes action, unlike analytic AI, which only gives recommendations. Functional AI tools can help businesses trigger specific commands in cases of an event. E.g., Detecting and turning off a faulty machine. Text AI: A form of artificial intelligence that businesses can employ for text recognition, speech-to-text conversions, and content generation. Companies can leverage these features to create an internal knowledge base. Thanks to its powerful search and natural language processing capabilities, Text AI tools can search for and serve relevant documents even with incomplete keywords. Visual AI: Deals with augmented reality and computer vision. As a result, businesses can identify and categorize objects or draw valuable insights from images and videos. Visual AI tools are excellent in contexts like security cameras, waste sorting and management, car damage recognition and estimate, etc.What Are AI Tools?
What Are the Five (5) Main Areas of AI?
The Best AI Tools for Businesses in 2024
Pricing
$39.00 per user/month
- Free trial available
- No Seat Minimum
Managing your company’s content marketing efforts can sometimes feel like navigating a winding river in a boat with a leaky hull and unpredictable currents. You’re constantly bailing water out, and the direction of the river keeps changing, making it challenging to stay on course. It’s not fun. But it doesn’t have to be that difficult. Enter Jasper, an all-in-one AI content-writing tool. It’s a simple tool that can help you level up your social media posts, optimize your landing page, supercharge email marketing campaigns, and power up your overall content marketing strategy to improve your SEO rankings.
Jasper's Best Features:
- AI Copywriting Templates: Thanks to its 50+ templates, Jasper can help you write first drafts of product descriptions, social media captions, headlines, etc
- Intelligent Chatbot: Like ChatGPT, Jasper’s chatbot can answer questions, perform routine tasks, and conduct AI-research
Jasper’s Limitations:
- It is more expensive compared to other AI tools in the market
Pros
- Saves time by automating content creation
- Generates high quality and human-like content
- Has useful templates for creating specific types of content quickly
- Helps overcome writer's block and brainstorm ideas
- Provides helpful writing feedback and suggestions
Cons
- Can sometimes repeat or generate generic content
- Pricing can be expensive compared to competitors
- Learning curve to use advanced features and write effective prompts
- Does not optimize content for SEO - need add-on for that
- Limitations around creating very long content pieces like books
2
ClickUp
Pricing
$7.00 per user/month
- Free version
- No Seat Minimum
Founded in 2017 and based in San Diego, ClickUp is an all-encompassing productivity tool that adapts to your unique work style. Popularly referred to as the “app to replace all apps,” ClickUp replaces individual workplace productivity tools with a unified experience spanning project management, document collaboration, spreadsheets, whiteboards, and goal tracking.
ClickUp’s Best Features:
- AI Writing Tool: Draft a winning email or social media copy or reply to a potential lead in seconds using ClickUp’s AI tool. Leverage plug-and-play templates equipped with everything and save time on your content marketing efforts
- Brainstorming: Discover a world of inspiration for your upcoming creative projects via AI-generated content. Stumble upon compelling marketing taglines, delightful feature names, pause-provoking survey questions, and many more. Say goodbye to mental blocks and hello to ClickUp’s AI tool
- Integrations: ClickUp plays nicely with a host of your favorite work tools
- Try a full demo here
ClickUp’s Limitations:
- The free plan doesn’t include access to its AI tool
- The sheer number of features can be overwhelming for new users
Pros
- Flexible and customizable features allow users to tailor ClickUp to their specific needs and workflows.
- Intuitive and user-friendly interface makes it easy to navigate and manage tasks and projects.
- Robust collaboration tools like comments, chat, and assign mentions facilitate team communication and coordination.
- Multiple task views like list, board, Gantt chart provide flexibility to organize tasks.
- Integration with common tools like Google Drive, Slack improves workflows.
Cons
- Steep learning curve due to overwhelm from number of features and configuration options.
- Occasional bugs, glitches and performance issues hamper user experience.
- Mobile app lacks some functionality compared to web/desktop.
- Limitations of free version like number of tasks, features restricted.
- Difficulty finding specific help documentation among extensive support content.
3
Todoist
Pricing
$4.00 per user/month
- Free version
- Free trial available
- No Seat Minimum
From feeling overwhelmed to feeling on top of tasks, Todoist's AI tool empowers you with everything you need to progress on important tasks. Start your day with a bird’s eye view of tasks that are important to you. Allocate scarce energy and focus on important tasks at a time. Collaborate with colleagues in a centralized place. End your day with some sanity and structure. With Todoist’s AI tool at your fingertips, your business goals have never been more attainable than ever.
Todoist’s Best Features:
- Smart Suggestions: Todoist’s AI tool makes goals more attainable by creating action points to help you reach your goal. It’s as easy as clicking on Todoist’s Chrome extension, selecting “suggest tasks” from a project’s menu, and typing what you want to achieve in the AI chatbox
- Efficient Project Management: Todoist’s AI tool breaks complex and overwhelming tasks into manageable chunks that your employees can tick off quickly
- Personalized View: With Todoist’s AI tool, you can build your task views to fit your unique style and workflow
- Try a full demo here
Todoist’s Limitations:
- Todoist’s AI tool is only available to pro and business users
Pros
- Easy to use interface and intuitive task management. Many reviews mentioned how simple Todoist is to use for organizing tasks and projects.
- Available across multiple platforms and devices. Todoist syncs seamlessly across web, desktop apps, mobile apps allowing users to access tasks anywhere.
- Natural language support for adding due dates, recurring tasks etc. Users loved the ability to quickly add tasks using natural language.
- Collaborative features like task assignments, comments, file attachments. Useful for sharing tasks and communicating with teams.
- Motivational elements like karma, goals, and productivity tracking. Reviews highlighted features that helped users stay motivated.
Cons
- Limitations of free version like lack of reminders. Important features locked behind paywall was a common complaint.
- Steep learning curve and complexity. Some users found the extensive features overwhelming initially.
- Syncing issues faced occasionally. A few reviews mentioned problems with syncing between devices.
- No calendar view available. Ability to see tasks on a calendar view was lacking.
- Pricing model and cost. While affordable, some users felt the premium plans were expensive for features offered.
4
ChatGPT
Pricing
Contact sales for pricing
- Free version
ChatGPT is an interactive AI tool that allows users to have human-like conversations with a chatbot. It responds to written questions or instructions and outputs text in response to such prompts. In business, this AI tool can assist with tasks such as composing emails, drafting essays, or reviewing code. ChatGPT also connects to several communication and collaboration platforms like Slack, Facebook Messenger, etc.
ChatGPT’s Best Features:
- Multilingual Responses: ChatGPT can be programmed to respond to multiple languages, making it suitable for companies with employees scattered around the globe
- Time-Saving and Versatile: ChatGPT wears many hats. Whether performing rote tasks, using its AI writing tool to craft a blog post, or even using its AI paraphrasing tool to refine & distill information, ChatGPT has got you covered. With this AI tool, you can redirect valuable employees' time to only activities that move your business forward
- Constant Improvement: ChatGPT continuously learns, fine-tunes responses, and improves its answers
ChatGPT’s Limitations:
- ChatGPT occasionally offers inaccurate or ambiguous answers
Pros
- Saves time and increases productivity
- Easy to use interface
- Helps generate content like emails, social media posts, blogs
- Provides quick answers and solutions
- Good for brainstorming and getting creative ideas
Cons
- Gives inaccurate or incorrect information sometimes
- Repetitive and generic responses
- Struggles with complex prompts and queries
- Contains outdated data and facts
- Potential for plagiarism and lack of originality
5
Linguix
Pricing
$5.00 per user/month
- Free version
- No Seat Minimum
It's an all too familiar scene: you're in front of your computer, stuck on writing a blog post or crafting a clever marketing email or some writing task. No matter how much you try, you can't get over writer’s block. You're heaving, puffing, and even crying a bit, and still no success. Scenarios like these are where Linguix, an AI writing assistant and grammar checker, comes into play. Linguix’s browser extension helps with grammar, sentence rephrasing, and content creation on all sorts of websites and for all types of businesses. It also integrates with all your favorite business tools and platforms, making your writing life stress free. No wonder thousands of businesses use Linguix’s AI writing tool to improve their content, solve urgent business tasks and make more money!
Linguix’s Best Features:
- AI-Based Paraphrasing: Linguix’s proprietary AI software assists in making your writing clear, compelling, and authentic
- Award-Winning UX and Lightning-Fast Software: Linguix has a simple yet powerful user interface, making it intuitive to use
- AI Copywriting Feature: Linguix goes beyond grammar and spell-checks and helps with content creation
Linguix’s Limitations:
- All the interesting AI features are only available on the paid plan
Pros
- Helps improve spelling, grammar, and overall writing quality
- Easy to use and integrates seamlessly into browsers via extensions
- More affordable compared to competitors like Grammarly. Pricing was seen as a plus
- Features like snippets help save time when writing repetitive content. Reviews liked shortcuts
- Provides useful templates for common business communications like emails
Cons
- Accuracy still needs some improvement compared to competitors
- Lacks a plagiarism checker which some reviews wanted
- No integration with Microsoft Office yet. Reviews wanted Word/Outlook integration
- Mobile app needs more development
- Suggestions not always applicable, especially for creative/informal writing, causing issues with tone and context
Pricing
Contact sales for pricing
- No Seat Minimum
What do you need to turn your meetings into an automated knowledge base? Well, first, you need the Fireflies AI tool. Next, you need its exciting features like: A powerful way to search for these files, i.e., topic trackers An exciting way to cut and share interesting soundbites from the conversations Collaborative way to comment, react, and collaborate on these files With all these, your business’s productivity will skyrocket, and your employees never have to dread meetings again. Win-win for everyone.
Fireflies Best Features:
- Global search: Transcripts of all meeting notes are accessible in one search bar
- Multilingual transcriptions: This AI audio & video-to-text transcribing software supports over 30+ languages
- Generous integrations: This AI tool works seamlessly with all the major web conferencing platforms. E.g., Google Meets, Zoom, Microsoft Teams, etc.
Fireflies Limitations:
- The user experience is not the most intuitive
Pros
- Accurate meeting transcriptions and ability to search transcripts makes it easy to find key information later
- Saves time by automating note-taking and providing meeting summaries. Allows focusing on conversations rather than note-taking
- Integrates with other software like Slack, Zoom, and CRMs for easy sharing and workflow
- Provides analytics on meetings like talk time percentages and sentiment analysis
- Easy to use interface and simple setup. Automatically joins scheduled meetings
Cons
- Inaccurate transcription at times, especially with accents or technical jargon
- Limited storage capacity on free and lower tier plans. Have to delete old meetings to make space
- Some complaints about reliability in automatically joining all meetings
- Price seen as expensive by some, especially for higher tier plans
- Website interface and usability needs improvement - some functions seem hidden behind menus
7
Zapier
Pricing
$19.99 per user/month
- Free version
- Free trial available
- No Seat Minimum
Zapier invites you to combine its power with the magic of AI to accelerate work that matters to your company. To achieve this, Zapier created the Zap builder that allows you to automate workflow in seconds using natural language. Simply type your desired flow in Zapier’s prompt box and let its AI do the rest. What if you prefer more flexible automation but you can’t code? Zapier’s AI tool can customize your workflows with code steps without you writing any code. Just describe what you want, and the AI tool will generate the required code. Finally, you can leverage Zapier’s interfaces to build custom chatbots and AI-powered forms that drive your critical business workflows. E.g., replying to customer FAQs, giving information about competitors, etc.
Zapier’s Best Features:
- Powerful automation: You can connect all your favorite work tools — Slack, Notion, etc. — to AI through Zapier. Leverage its 30+ AI partnerships and 5000-strong apps ecosystem to power your business processes
- State-of-the-art security: Enjoy industry-standard security, data protection, and standby security support when you choose Zapier
- Complete autonomy: Employ Zapier’s AI tool to tweak workflows to your heart’s desire without breaking a sweat or code
Zapier’s Limitations:
- The AI tool is in beta testing and is subject to changes
Pros
- Automates repetitive and manual tasks, saving time and increasing efficiency. Customers mention how it streamlines workflows and allows them to focus on more important work.
- Easy to set up and use, even for non-technical users. The intuitive drag-and-drop interface makes creating workflows simple.
- Vast library of app integrations to connect various tools and services. Customers highlight the ability to integrate platforms that don't natively connect.
- Customizable workflows using triggers, actions, and filters tailor automations to specific needs. Reviewers appreciate the flexibility.
- Reliable performance with very few errors or downtime reported. Customers mention the platform's stability.
Cons
- Steep learning curve, especially for advanced workflows. Customers note it takes time to master complex automations.
- Expensive pricing, particularly for high-volume usage. Many reviewers find the costs prohibitively high.
- Limits on free plan make it insufficient for business use. Customers want more features in the free tier.
- Some flaky or unreliable app integrations dependant on the quality of the API. Reviewers cite integration difficulties.
- Lack of flexibility with scheduling and delays for automation sequences. Customers want more control over timing.
8
Zendesk
Pricing
$19.00 per user/month
- Free trial available
- No Seat Minimum
In a time of increasing customer expectations, accompanying staffing shortages, and economic uncertainty, the fate of customer service teams rests on the shoulder of an AI tool. Its name: Zendesk. Built with support teams in mind, Zendesk automates repetitive support tasks, accesses crucial product insights quickly, and channels employee hours into high-value tasks. When these three things align, customer experience skyrockets.
Zendesk’s Best Features:
- Personalized Bots: Pre-trained to specific customer support teams, which means more accurate responses, faster setup time, and more productive employees
- Intelligent Triage: Feature that automatically interprets and classifies customer conversations based on intent, sentiment, and language
Zendesk’s Limitations:
- The pricing may not be ideal for organizations with limited budgets or small teams
Pros
- Easy to use and intuitive interface. Many reviewers mentioned that Zendesk is easy to navigate and has a simple, user-friendly interface. This makes it easy for agents to manage tickets and provide customer support.
- Powerful customization options. Zendesk offers extensive customization capabilities through triggers, automation, apps, and integrations. This allows businesses to tailor the platform to their specific needs.
- Robust reporting and analytics. The reporting and analytics capabilities provide valuable insights into support operations and agent performance. This helps optimize customer service processes.
- Omnichannel support. Zendesk enables managing customer interactions across multiple channels like email, chat, social media, etc. from one unified platform.
- Self-service options. The knowledge base and community forum allow customers to find answers themselves, reducing the need for direct support.
Cons
- Expensive pricing. Many reviews cited the pricing plans as being expensive, especially for small businesses.
- Complex setup and configuration. Customizing and optimizing Zendesk can be difficult and time-consuming, requiring technical expertise.
- Integration limitations. While Zendesk offers many integrations, some users faced issues finding integrations with specific tools they needed.
- Poor customer support. Numerous reviewers complained about slow, unhelpful responses from Zendesk's own customer support team.
- Clunky interface. Some users found certain interfaces like the reporting dashboard confusing and unintuitive to navigate.
9
InVideo
Pricing
$15.00 per user/month
- Free version
- No Seat Minimum
Compared to traditional video tools, InVideo is a bit unconventional. For one, it’s an AI tool that converts text to video. Related to this, Invideo generates script ideas using basic prompts in its chatbox. For people who prefer a “dirtier” approach, InVideo also offers many exciting templates to play with. With InVideo, you can start creating publish-worthy videos for your business with zero video experience.
InVideo’s Best Features:
- Access to 5000+ Ready-to-Use Video Templates: You can search and discover templates for any use case, industry, or platform on InVideo
- AI-Powered Productivity: You can generate a script using basic prompts or convert your text to video in minutes using InVideo’s AI tool, thus saving you valuable time
InVideo’s Limitations:
- The templates library has limited customization options, and this makes brand personalization tricky
Pros
- Easy to use interface and intuitive workflow for creating videos quickly, even for beginners
- Large library of templates and assets of professionally designed templates and access to stock footage, images, and music that speeds up the video creation process
- Great customer support team that provides guidance when users have questions or issues
- Affordable and competitively priced when compared to alternatives with similar features
- Variety of editing tools like adding text, transitions, effects, animations, logos, trimming footage, etc. that help create high-quality videos
Cons
- Occasional technical issues like crashing, freezing, slow rendering times, bugs, etc.
- Limited customization of templates for matching specific branding needs
- Steep learning curve, takes some time to learn how to fully utilize all the features and editing tools
- Unable to save assets or templates for reuse which causes extra work
- Lack of mobile app. Some reviews express desire for a mobile app in addition to the web platform for easier access and use.
10
Surfer
Pricing
$69.00 per user/month
- Free trial available
- No Seat Minimum
Surfer is the ultimate AI SEO tool for businesses looking to manage their content strategy and content creation in one place. It provides actionable recommendations for keyword research and content optimization, allowing you to fine-tune your writing efforts. With this AI tool, you can create ready-to-rank articles for your business — all at the click of a button. Surfer is a reliable companion for navigating the murky waters of SEO, holding your hands as you build your online presence.
Surfer SEO’s Best Features:
- AI Research Tool: Choose your keyword and let Surfer’s AI tool analyze and research the topic for you
- AI Copywriting Tool: Say bye-bye to writer’s block. Simply select voice tone and organic competitors, and watch Surfer’s AI software do the heavy lifting for your business
Surfer SEO’s Limitations:
- Surfer AI requires an active Surfer subscription before you can use it
Pros
- The content editor makes it easy to optimize articles for SEO with keyword suggestions and ensuring content meets Google's guidelines
- The audit feature allows you to analyze your content against competitors to identify areas for improvement and help pages rank higher in search engines
- It saves time compared to manually researching keywords and competitors, the tools automate much of the optimization process
- The interface is intuitive and easy to use, even for beginners, with a short learning curve
- Content scores provide real-time feedback on how optimized a piece of content is
Cons
- The basic plan's limits on credits can be restrictive for creating lots of optimized content, making upgrades expensive
- Some users felt keyword research capabilities weren't as robust as standalone tools
- There can be minor bugs or glitches using the software, especially with new features
- The analysis can sometimes provide irrelevant keyword or content recommendations, and requires human oversight
- It focuses heavily on on-page optimization, and other technical SEO factors like site speed aren't addressed
Conclusion
Many other AI tools can also help increase productivity at work. The tools listed above are just the tip of the iceberg to help you get started. Several companies use other tools for AI marketing, AI detection, monitoring employee activity, etc.
In the future, when AI tools become more ubiquitous, businesses will no longer be limited to one-dimensional type software. Instead, they will be able to harness the power of AI software to streamline their operations and better serve their customers. The modern employee will finally have the tools to solve problems, express their creativity, and attain work-life balance.
